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Dendi

COMMUNITY FEEDBACK SCORE
4.88

24 Reviews

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CrowdReviews.com Unverified

Dendi

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.88
  • 24 Reviews

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ABOUT Dendi

Dendi is a cloud-native laboratory information system built for clinical labs with a need to scale with modern integrations. Featuring flexible workflows for high-complexity diagnostics, it includes a client portal, support for unlimited users and multiple sites, high-throughput automation, and can integrate with any instrument or external systems like EHRs, RCM billing solutions, real-time insurance eligibility verification, and an open API for extensive custom connectivity.

Dendi is the leading LIS in implementation speed and customer satisfaction in the USA.

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Most helpful positive review

5 people found the following review helpful
     

User friendly LIS

By Karla J on July 9, 2022
Compared to other systems, it is the most user-friendly LIS I have experienced... more

Most helpful critical review

There are no negative reviews on Dendi.
  • REVIEWS 24
  • POSITIVE 100% 24 Reviews
  • NEGATIVE 0% 0 Reviews
  • NEUTRAL 0% 0 Reviews
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Positive Review

Very user friendly!

Reviewed on January 1, 2024

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Organic - Unincentivized.

Down
Hired FOR:   Medical Lab Software in 2018

What was the best part about dealing with Dendi?

Exceptional! When we request any changes like a way to search for patients or adding more data to a report, they are always happy & quick to accommodate.

What would you change about your experience with Dendi?

Sometimes faces issues with the interface with Billing software.

Overall Feedback

Dendi is straightforward and easy to learn. It's uncomplicated layout makes it simple to set up new providers and users. Training providers & their staff is a breeze.
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Positive Review

Excellent and Affordable Cloud LIMS

Reviewed on January 1, 2024

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Organic - Unincentivized.

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Hired FOR:   Medical Lab Software in 2018

What was the best part about dealing with Dendi?

The Dendi team has been wonderful to work with. They are super responsive and listen carefully to our requirements. A+ for customer service!!

What would you change about your experience with Dendi?

Reporting functionality is still basic. We look forward to creating customizable formats for reporting and record searches in the near future.

Overall Feedback

Dendi offers an easy-to-use, well-designed system at an affordable price point for new/small labs like us. We are excited to offer our customers secure access to patient results and secure remote access for our CLIA lab team. We are also excited to see additional functionality like integration with lab instruments and other software which will help us scale workflow more efficiently in terms of both time and money. We looked at a number of different cloud-based LIMS and Dendi was the best fit for our lab today with plenty of room to grow. Kind of like Quickbooks for CLIA lab order management.
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Positive Review

Trusted partner in the lab environment

Reviewed on July 9, 2023

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Organic - Unincentivized.

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Hired FOR:   Medical Lab Software in 2020

What would you change about your experience with Dendi?

QC and inventory management functionality could be more fleshed out.

Overall Feedback

I have highly enjoyed working not only with the product Dendi provides but also the team at Dendi. They are always quick to respond when an issue arises and love to hear feedback from their users that can help improve their product. The service they provide is top tier!
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Positive Review

Dendi

Reviewed on July 9, 2023

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Organic - Unincentivized.

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Hired FOR:   Medical Lab Software in 2020

What was the best part about dealing with Dendi?

I am currently utilizing Dendi to streamline and automated reports such as Sample volume, sales commission, charges, expected reimbursements, affidavits, among other dashboard alike quick steps. Dendi has been able to create a fast and accurate process for all of the mentioned above taking away cumbersome and time consuming spreadsheet analysis.

What would you change about your experience with Dendi?

for the most part, there is nothing negative about the software as my experiences recalls.

Overall Feedback

Dendi is extremely user friendly, intuitive, and fast.
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Positive Review

Turnkey solution

Reviewed on June 4, 2023

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Organic - Unincentivized.

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Hired FOR:   Medical Lab Software in 2020

What would you change about your experience with Dendi?

Since they move so quickly, it can be hard to keep up with at times.

Overall Feedback

The turnkey solution I'd recommend to any new labs, especially molecular, NGS, toxicology. Their LIS system is very clean and user friendly. They are constantly on top of their software and reliable. You are in very capable hands with Dendi.
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Positive Review

Easy to learn

Reviewed on June 4, 2023

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Organic - Unincentivized.

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Hired FOR:   Medical Lab Software in 2020

What would you change about your experience with Dendi?

Sometimes faces issues with the interface with Billing software, but it gets resolved.

Overall Feedback

Self explanatory, user-friendly interface. Easy to learn. Very simple to navigate. Attentive support team.
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Positive Review

Best SAAS LIS on the Market

Reviewed on June 1, 2023

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Organic - Unincentivized.

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Hired FOR:   Medical Lab Software in 2022

What was the best part about dealing with Dendi?

Working with the folks at Dendi is a great pleasure. In my experience business success is made up of three components; Talent, Culture and Extreme Customer Focus. Dendi has figured out how to hire the best talent in the industry, create a professional and caring culture and most importantly, how to focus on delivering a cutting edge, modern and stable Laboratory Information System. We know because in the 10 plus years we have been in business, we have gone through 3 different legacy systems, all outdated. Dendi simplified the SAAS LIS model. We are thankful for Dendi for giving us that edge in keeping our business that much more successful.

What would you change about your experience with Dendi?

We had no dislikes or issues with Dendi.

Overall Feedback

Dendi is a very easy LIS to implement and use. The system is intuitive and makes training employees fast and easy.
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Positive Review

Excellent Software with Excellent Support

Reviewed on May 22, 2023

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Organic - Unincentivized.

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Hired FOR:   Medical Lab Software in 2020

What would you change about your experience with Dendi?

It took me too long to find Dendi and purchase their product!

Overall Feedback

The software has a very modern feel with the capability to perform any task we need. Its position as cloud-based software makes it the perfect partner for rolling out to new clients. I can avoid purchasing new computers for clients now. The developers release new upgrades every 2 weeks; not a bug fix, an upgrade. This group takes suggestions from their clients for new features and then offers the new feature for free to all of their clients. Pricing is reasonable and support responds quickly to answer questions. No modules to buy every time one needs a new feature.
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Positive Review

Best LIS currently in the market. 10x better technology at a low cost point.

Reviewed on January 1, 2023

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Organic - Unincentivized.

Down
Hired FOR:   Medical Lab Software in 2018

What would you change about your experience with Dendi?

There is no pathology module at the moment.

Overall Feedback

As an IT consultant evaluating multiple systems for my clients, this one was a no-brainer for me. The initial setup process was pretty seamless, and even after the initial setup and validation, the team remained very responsive to any of the requests that the lab had. Overall, the system itself is also well-designed and can handle scale very easily.
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Positive Review

Top-quality solution

Reviewed on October 28, 2022

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Organic - Unincentivized.

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Hired FOR:   Medical Lab Software in 2021

What would you change about your experience with Dendi?

Switching from a different vendor may be tough, due to the workflow updates.

Overall Feedback

Very easy to use, set up, and maintain. Customer support is responsive and great to work with. In 2021, if you're not already on cloud-based software, it's time to make the jump. They really do consider themselves a "partner" in your business and take pride in making sure you're successful. Integrated provider and patient portals are also an interesting concept that they've executed very nicely.
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