Crystal Practice Management

The ease-of-use. Very simple for any staff to be able to use. They can even customize the electronic medical records to look identical to your paper records. They have over 250 templates shared online by offices. Most I believe are for primary care optometry and ophthalmology. It is prompting me for more words to add to the description.

My only complaint is that when they come out with updates they do not provide details of what was changed. We have found several hidden gems like importing the EOB and merging duplicate patients by randomly finding the features. The owners did inform me at the Vision Expo East that they will be adding new update videos quarterly. It is prompting me for more words to add to the description.

If you are looking for software and would like to work with a good company that provides great support I would contact them. They offer both an on site option and cloud version with customizable records. They have saved my staff hundreds of hours of work. It is prompting me for more words to add to the description.