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CrownPeak

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.20
  • 5 Reviews

RANKINGS & RATINGS

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ABOUT CrownPeak

Crownpeak’s DXM platform, along with fully integrated DQM, works with nearly any technology, enabling companies to launch complex, dynamic, enterprise-scale sites in as little as six weeks. This human-centered approach to technology is a whole new way to delight not just IT and marketing teams, but customers as well. In addition, Crownpeak is the only enterprise DXM platform purpose-built to scale as a company grows, simplifying the management and deployment of global sites by any size team, across all digital touchpoints.

Founded in 2001, Crownpeak is a privately-held corporation based in Los Angeles, California. Crownpeak has been recognized by Gartner as a Web Content Management “Visionary” for its commitment cloud delivery, been named to EContent’s 100 Most Influential Companies list, and has won eWeek’s prestigious Analysts Choice Award and InfoWorld’s Product of the Year award.

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About the Reviewer

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Irnes Šišić

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Level1Contributor
  • CrowdReviews.com member since Mar 2016
  • Bosnia and Herzegovina

Review Distribution (412)

  • Excellent (116)
  • Very Good (295)
  • Average (1)
  • Poor (0)
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412Reviews
96Helpful votes
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Irnes Šišić

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  • Level 1 Contributor
  • Point 412 reviews
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CrownPeak

Reviewed on April 12, 2022

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down

What was the best part about using CrownPeak?

The platform is constantly being improved and this is a positive indicator that the customer experience is something of importance to them. Any suggestion made on improvements are always taken into consideration and improved on. The integration capability of the product is great and t also has great flexibility. Very good software.

What would you change about your experience with CrownPeak?

Error reporting is poor in terms of publishing them, yet this would greatly be helpful in the improvement of the product. The application is also occasionally to be slow and has lots of bugs. The sales organisation nay at times prove hard to work with and at times do not understand the customer needs.No other issues.

Overall Feedback

Apart from the few issues with service provision, the product does provide an unmatched level of service. The IT burden for organisations is greatly reduced and the organisations also become effectively responsive to their marketing needs. When the internal resources become/are limited, this product definitely proves to be very helpful and a real saver. The solutions carefully grow with the growth of the business and in that way proving itself to be of much help. The support offered on the platform comes from a very talented group and current market trends are always taken into consideration. The product should most definitely be tried out and if found to suit one’s needs, then I do not see any valid reason as to why not to adopt it.

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