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ConnectWise

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COMMUNITY FEEDBACK SCORE

  • 4.00
  • 7 Reviews

RANKINGS & RATINGS

RANK
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  • 37.8
    Help Desk Software
    38 / 300
  • 39.7
    Customer Service Software
    49 / 529
  • 6.6
    Collaboration Software
    157 / 531

ABOUT ConnectWise

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Dalibor Stojanovski-Mitevski

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Level1Contributor
  • CrowdReviews.com member since Mar 2016
  • Macedonia

Review Distribution (631)

  • Excellent (597)
  • Very Good (31)
  • Average (3)
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631Reviews
403Helpful votes
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Dalibor Stojanovski-Mitevski

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  • Level 1 Contributor
  • Point 631 reviews
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Nice Help Desk

Reviewed on March 22, 2022

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down

What was the best part about using ConnectWise?

We've possessed the capacity to better control and dole out work and monitor open tasks, both interior and for customers, and decrease manual work encompassing invoicing. Billable hours have expanded therefore. With a disseminated workforce, it's less demanding to get imperceptibility into what's on every individual's plate and where their time is spent.

What would you change about your experience with ConnectWise?

The application itself is no less than 10 years outdated. Progresses in outline and UI that make the least expensive iPhone application function admirably are absent from this "expert" programming. A couple of cases: no real way to look the whole database (genuinely), the documentation module is to a great degree restricted, no real way to setup an installment plan for tasks, and no chance to get for end-clients to plan their own particular arrangements.

Overall Feedback

Make sure to take preparing modules in zones past your quick employment capacity. it will offer you some assistance with understanding how everything streams together. Additionally, make sure to assess one of the citing tools.Absolutely consider ConnectWise as any expenses are exceeded when you discover the profitability of your organization expands tremendously.CW is most likely the best of an awful field (counting AutoTask, TigerPaw, and so forth.). It's a decent esteem at the cost, however I would cheerfully pay twice as much for programming that truly worked better.

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