Digital Transformation in Insurance: Customer Engagement & Operational Agility 2019

Arena International would like to thank all those who were involved with the 3rd edition of the Digital Transformation in Insurance conference: Customer Engagement & Operational Agility. The event was another great success and we will return next year on the 8th and 9th of May for the 4th edition, in London.

The conference has welcomed more than 250 experts to debate the most burning issues the industry is facing. The event has welcomed 2 conferences under one roof. We have explored how digitalisation is disrupting customer engagement, how insurers can capitalise on the potential of AI, the development of digital marketing strategies, the changing behaviour of millennials and Generation Z and how this can all be powered through greater operational agility and efficiency.

The 2 stages of thought-provoking content, panel debates, case studies and roundtables provided attendees with strong key takeaways and actionable insight.

We look forward to seeing you in 2019.