Customer Service Experience 2016

Now in its fifth year, Customer Service Experience helps shed light on the many moving parts needed for a successful customer service and support strategy. Savvy customer care professionals understand that providing exceptional customer service goes beyond the telephone. Today, organizations must provide exceptional customer service on traditional and new communication channels—which includes social media and mobile devices. Wondering how to move forward, better allocate limited resources, or where to start? Let Customer Service Experience take you on a journey of discovery!

Join us as we explore the many activities and opportunities that will help your company navigate a successful course in the multifaceted customer service and support world.

Conference details and conference organizer info for the above event will be the same as those listed on the CRM Evolution page you have listed, besides the website, which is http://www.custservexperience.com/2016/