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Cherwell Service Management

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.33
  • 6 Reviews

RANKINGS & RATINGS

RANK
  • 51.5
    Call Center Software
    3 / 304
  • 49.8
    Issue Tracking Software
    4 / 84
  • 14.1
    Patch Management Software
    4 / 25
  • 14.1
    Help Desk Software
    55 / 300

ABOUT Cherwell Service Management

Cherwell Service Management Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Cherwell Service Management. To learn more about us and manage and complete your brand description, please click here.

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About the Reviewer

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Ayesha Naseer

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Level1Contributor
  • CrowdReviews.com member since Feb 2016
  • Pakistan

Review Distribution (585)

  • Excellent (77)
  • Very Good (507)
  • Average (1)
  • Poor (0)
  • Terrible (0)
585Reviews
237Helpful votes
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Ayesha Naseer

Other
  • Level 1 Contributor
  • Point 585 reviews
  • Thumb 237 helpful votes
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Productive Software

Reviewed on April 30, 2022

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down

What was the best part about using Cherwell Service Management?

Cherwell Service Management is giving IT services and delighting the users by making the tools profitable. it works in seconds for the collection of heavy customer data. It built contacts of the customers by taking their online profiles and saves contacts from online calling as well. As IT software it has power to track many online issues related to clling or stop of call or less response of calls.

What would you change about your experience with Cherwell Service Management?

Cherwell Service Management is expensive first o all. Secondly it has features that are for the desktop system. Why the developers are still having the same version as it is need of the hour to make the software feasible for mobiles, tabs and androids. It just need to improve this function and it will be improved as sales will be boosted too.

Overall Feedback

Cherwell Service Management in overall working is good and better as compared to rivals but only in desktop application. It needs improvement as the calling system will be more effective via wireless phones and it will be beneficial for the firms too for less space bounding. It helps in contacts generation,lead generation, help desk and for issues tracking and all these w=function performance is possible on desktop only, that is a big demerit of the software.

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