Compare Cherwell Service Management To Other Call Center Software

Cherwell Service Man..

4/5

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Website

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Review Score

27.4
Sentiment Score

15.6
Engagement Score

4.0
Verified Score

4.5
Profile Score

0.0
Overall Score

51.5
Verified
Ideal For

Small, Mid-Sized
Business, & Enterprises
Deployments

Cloud | Desktop
Price

Low
Free Trial
Core Category

Call Center Software
Secondary Categories

Help Desk Software, Issue Tracking Software and Patch Management Software
Positive Review

Most helpful positive review

3 people found the following review helpful

Awesome Product.

By Maurelio Canon March 7, 2024

We use Cherwell Service Management in our IT department and it definitely help us create a more collaborative environment as .. more
Negative Review

Most helpful critical review
Currently, no negative reviews have been voted as helpful on Cherwell Service Management

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Freshdesk

4/5

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Website

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Review Score

29.8
Sentiment Score

20.0
Engagement Score

4.0
Verified Score

4.6
Profile Score

0.0
Overall Score

58.5
Verified
Ideal For

Small, Mid-Sized
Business, & Enterprises
Deployments

Cloud
Price

Medium
Free Trial
Core Category

Call Center Software
Secondary Categories

Complaint Management Software, Customer Experience Software, Customer Service Software, Help Desk Software and Issue Tracking Software
Positive Review

Most helpful positive review

1 person found the following review helpful

Awesome software that's free f..

By Ryan Arnfinson December 15, 2022

FreshDesk is a very good software for customer support management. The pricing is very reasonable and they have features I'.. more
Negative Review

Most helpful critical review
Currently, no negative reviews have been voted as helpful on Freshdesk

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Compare Cherwell Service Management To Other Call Center Software

Cherwell Service Man..

Most helpful positive review

Awesome Product.

Most helpful critical review