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CallTrackingMetrics

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  • 4.57
  • 28 Reviews

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ABOUT CallTrackingMetrics

Our Mission and Values

CallTrackingMetrics was founded in 2011 when founders Laure and Todd Fisher realized that traditional businesses phone systems are often stifling growth and innovation. We set out to develop tools that harness the power of what is happening on the phone, making it easier for organizations to scale their growth and extract critical data from their conversations. We launched our initial call tracking software in 2012 and have since developed a robust set of telephony and reporting tools to support those organizations pursuing excellence.

With our tools, organizations can intelligently invest in advertising using call intelligence, scale their teams around the world efficiently, and have those valuable conversations that translate into lasting relationships and revenue.

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About the Reviewer

Excellent Call tracking service

Reviewed on March 18, 2022

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What was the best part about using CallTrackingMetrics?

CallTrackingMetrics has been a incredible boggling expansion to the administrations our organization gives and in making our outcomes more important for our customers. The open interface and API capacity has permitted us to incorporate our call tracking information with a few of our other advertising programming to give more precise answering to our customers. They all like monitoring the call logs on a week by week or month to month premise, and surveying regardless of whether their leads are transforming into deals. I like their client administration. By telephone or chat, their client administration is great. They are dependably there to help and resolve your problem.

What would you change about your experience with CallTrackingMetrics?

They don't have numbers accessible under a specific territory code, however frequently they will get another supply of them in two or three days. Many of the regulatory alternatives are somewhat hare to find them or it is not intuitive as to where they are based, but rather I don't precisely have proposals on how they could improve. Else, it is an incredible item and I am yet finding out about their components after utilizing them for quite a long time. They have a lot that it is staggering. Many of the UI still needs much more work on them. For instance, you should to have the capacity to filter a call log a period by score or labels. At this moment you cannot do that.

Overall Feedback

I suggest the use of telephone movement tracking, estimation, and data accumulation using CallTrackingMetrics. Our customers adore it, we adore it, and when the customer wins, it is our victory also. I utilize CallTrackingMetrics consistently, not just as an organization instrument for our customers, but as an interior instrument for our own promoting and publicizing endeavors. Likewise, one of the best part is that is not to costly depending upon your using. It has a ton of advantages that you should to investigate so you can choose for yourself if that will satisfy your needs. Simply, try it out, the administration is not costly and it is extremely adaptable, you will see that it is incredible once you figure out how to use it.

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