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CallRail

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.67
  • 27 Reviews

RANKINGS & RATINGS

RANK
  • 55.0
    Call Recording Software
    2 / 84
  • 53.4
    Call Tracking Software
    4 / 75

ABOUT CallRail

CallRail provides call analytics to more than 75,000 companies and marketing agencies globally. Contact us about our international plans now offered in the United Kingdom, Germany, France, Australia, New Zealand and Brazil!

CallRail’s intuitive software helps data-driven marketers optimize the performance of their advertising campaigns, increase sales effectiveness, and improve customer retention. CallRail tracks phone calls from online and offline marketing campaigns (including PPC keywords), provides insight into which campaigns are working best, and records calls for lead qualification and coaching to increase call conversion rates.

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About the Reviewer

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Brian Owade

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Level1Contributor
  • CrowdReviews.com member since May 2016
  • Kenya

Review Distribution (507)

  • Excellent (236)
  • Very Good (258)
  • Average (12)
  • Poor (1)
  • Terrible (0)
507Reviews
103Helpful votes
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Brian Owade

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  • Level 1 Contributor
  • Point 507 reviews
  • Thumb 103 helpful votes
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Your Cheap Solution

Reviewed on June 11, 2022

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down

What was the best part about using CallRail?

CallRail is a cloud based software that works with almost all operating systems. They offer a free trial version that will let you know the services offered by the software. The setup of this software is easy and the user interface is very intuitive. Their customer support service is available 24/7. This is something that you will love because whenever you encounter any problem you can always make a phone call for assistance. CallRail is lowly priced. It is a cheap solution when compared to other software that offer the same services. This software allows you to record and track customer calls. With this software, it is very easy to store the calls and record client information. You can save it on email. This software works very well for any firm regardless of its size. CallRail is highly customizable. You can set it according to your own preferences.

What would you change about your experience with CallRail?

The worst part about this software is that it cannot be used on mobile phones. Missed calls can be tracked and data reports cannot be easily taken out through this software. When you find more problems while using the software, you can contact their customer support for help. They can be reached through the email or via direct phone call.

Overall Feedback

This software provides the required call solution services. The availability of a free trial is very important. Further, it is advatageous because it integrates with other software. CallRail works with almost all operating systems. With this software, you can easily track calls and also SMS. The price is affordable and the software works well for both small and big sized firms. Their customer support service is available 24/7 to help whenever need arises.

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