Search for a Category or Company
Home Reviews on CallRail Simple Call Tracking Software Tool
CrowdReviews.com Unverified

CallRail

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.67
  • 27 Reviews

RANKINGS & RATINGS

RANK

ABOUT CallRail

CallRail provides call analytics to more than 75,000 companies and marketing agencies globally. Contact us about our international plans now offered in the United Kingdom, Germany, France, Australia, New Zealand and Brazil!

CallRail’s intuitive software helps data-driven marketers optimize the performance of their advertising campaigns, increase sales effectiveness, and improve customer retention. CallRail tracks phone calls from online and offline marketing campaigns (including PPC keywords), provides insight into which campaigns are working best, and records calls for lead qualification and coaching to increase call conversion rates.

Work for CallRail? Manage Profile

About the Reviewer

Simple Call Tracking Software Tool

Reviewed on February 15, 2024

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down

What was the best part about using CallRail?

CallRail primaririly based out of United States of America and Canada provides call analytics to data driven marketers and customers, whereby using these statistics, the companies are in a better position to make decisions relating to sales and marketing. The analytics provide by CallRail dashboards help users understand which campaigns and features are effective, observe the trends, research into calls for more details. The tracking of phone calls provide great insight into which campaigns are popular and used frequently. Also it is very easy to setup and the integration with other systems is seamless.

What would you change about your experience with CallRail?

CallRail can improve its reporting features a lot especially the on the automation and customization of reports. Also if there is a better coordination and integration with Google analytics that would be great. Also Call Rail would do great on tracking not just the number of calls but also the rating of the calls and the quality of the leads. Another issue about Call Rail is that it is not great to use on mobile devices. Most of our organization's employees do a lot of reporting from phones, so incorporating this feature would be helpful.

Overall Feedback

CallRail allows organizations to accurately track return on investments for their services. The overall CallRail interface is simple and efficient without many issues and it comes at an affordable price. There is also RoboRail feature which automatically detects, blocks and prevents spam calls. Each visitor can accurately know the tracking number because of the dynamic number insertion. Our organization immensely benefited from this software by tracking and recording calls that come through the system.

View other reviews and rankings of
Best Call Center Software

Our rankings are completely independent, transparent, and community driven; they are based on user reviews and client sentiment. These companies had to earn their way up and didn't just pay their way up.
View Latest Rankings

Have a comment, question, or want to share something with us?

Report a Concern
Support Helpdesk
800-874-2458
Priority Business Support
priority@crowdreviews.com
About
FAQs
Resources
Coverage Areas
STAY IN TOUCH

Subscribe to our newsletter.

©2026 CROWDREVIEWS.COM, LLC. All Rights Reserved.

PRIVACY POLICY TERMS OF USE