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CallRail

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.67
  • 27 Reviews

RANKINGS & RATINGS

RANK
  • 55.0
    Call Recording Software
    2 / 84
  • 53.4
    Call Tracking Software
    4 / 75

ABOUT CallRail

CallRail provides call analytics to more than 75,000 companies and marketing agencies globally. Contact us about our international plans now offered in the United Kingdom, Germany, France, Australia, New Zealand and Brazil!

CallRail’s intuitive software helps data-driven marketers optimize the performance of their advertising campaigns, increase sales effectiveness, and improve customer retention. CallRail tracks phone calls from online and offline marketing campaigns (including PPC keywords), provides insight into which campaigns are working best, and records calls for lead qualification and coaching to increase call conversion rates.

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Michelle Gabudao

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  • CrowdReviews.com member since Apr 2016
  • Philippines

Review Distribution (600)

  • Excellent (437)
  • Very Good (163)
  • Average (0)
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Michelle Gabudao

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Callrail Review

Reviewed on April 20, 2022

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down

What was the best part about using CallRail?

The cons of this product are that it cannot be used in mobile phones. It is limited in incorporating features which require it to be updated from time to time and integrate new features into it. When calls are missed, it cannot be the track through this. Data reports are not easily taken out from this software. Attempting to track more than one number on its site can cause minor problems and needs another plugin. Another thing that requires an attention is a more consistent incorporation with Google Analytics. Often, the call tracked are a little uniquely in contrast to CallRail.

What would you change about your experience with CallRail?

The cons of this product are that it cannot be used in mobile phones. It is limited in incorporating features which require it to be updated from time to time and integrate new features into it. when calls are missed, it cannot be the track through this. Data reports are not easily taken out from this software. Attempting to track more than one number on its site can cause minor problems and needs another plugin. Another thing that requires attention is a more consistent incorporation with Google Analytics. Often, the call tracked are a little uniquely in contrast to CallRail. The mobile app needs a little improvement as well and makes the app more user-friendly and to easily link it to the desktop version of the software.

Overall Feedback

Call Rail no doubt is going to end up being on top. Any call placed through Call Rail can be recorded and easily save it via email. The setup is plain and crystal clear. It is a must for companies. Despite some issues that need improvement, it is still considered as one of the most reliable software for calls. It promises great improvements so . Therefore, I will highly recommend it.

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