CallFire

CallFire is one of the best marketing tools available. It is easy to see how the system works with the live examples that they provide. There are various subscriptions, which will suit your business needs. This tool allows customers to call in on various phone numbers, which helps route calls efficiently. The web tools are impressive, as well. There are many features that will help your business grow.

The customer service is not great. They do not seem to be knowledgeable, which is a huge frustration. This is a huge hindrance for CallFire, and needs to be fixed in order for customer ratings to go up. When you have an issue, you want to be able to get it cared for. However, their customer support does not seem to know what to do to help you.

The CallFire interface is very user friendly, and has many advanced features. It is a great marketing tool, that can help business owners vamp up customer service, as well as marketing. However, at this point, CallFire customer support is not up to par. It has hindered its own success, and many customers are looking elsewhere for call tracking.