Call iQ

Call iQ is an amazing call tracking software which is very suitable for tracking the calls of new numbers. You can also keep records of the number of calls made to those particular numbers. The tool is very convenient to make out that from where the call was made and all the other general details of the number. Keeping a record of the number of calls made on the number can further help you in future to figure out the details of that number. You can also record the conversations made which can be further used for quality and training purposes for calling centres and calling companies.

Call iQ is one of the best call tracking software from a wide range of such products available in the market right now. It is very appurtenant for the purpose specified by it. This software does not come with any bugs such as hanging, crashing, giving wrong details or not recording the calls. Also, the quality of the calls recorded is very clear. The only displeasing thing in this tool is that you cannot choose the number of whose calls you want to record. By default, it will record all those calls which are made using it. This feature should surely be revised to make it more constructive.

You can keep a track of more than 800 numbers at a time and also record the calls made to them using it. The call tracking and recording tool is one of the most important feature needed by call centres and call making companies. Though the problem of recording all calls is a letdown, but if the developers also fix it the software will be much appreciated. The program is best suited for small and medium sized companies and not for large ones. They don't provide a free trial which should be rather provided for new users. A more thing I like about it is the reasonable price.