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Brandwatch

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.20
  • 15 Reviews

RANKINGS & RATINGS

RANK
  • 58.8
    Social Media Monitoring Softwa..
    1 / 117
  • 57.0
    Social Media Management Softwa..
    11 / 434

ABOUT Brandwatch

Brandwatch Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Brandwatch. To learn more about us and manage and complete your brand description, please click here.

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Jagriti Kalia

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Level1Contributor
  • CrowdReviews.com member since Mar 2016
  • Chandigarh Area, India

Review Distribution (662)

  • Excellent (7)
  • Very Good (654)
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662Reviews
133Helpful votes
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Jagriti Kalia

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  • Level 1 Contributor
  • Point 662 reviews
  • Thumb 133 helpful votes
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Reliable and widely used software

Reviewed on June 13, 2023

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This reviewer was offered an incentive for completing this review.

Down

What was the best part about using Brandwatch?

Social media monitoring basically means to monitor and keep a track on what people are saying about your brand on social media. Brandwatch does this work correctly. You are notified in real time what people say about your brand. It also segments that which mentions about your brand are positive and which are negative. You can even know which customers are interested in your product and you can promote your products accordingly which will help increase the sales. Brandwatch offers you worldwide coverage in around 44 different languages making it more convenient for the users. A free demo is available on their official website, you can try it once if you are having any sought of doubt on this amazing tool.

What would you change about your experience with Brandwatch?

Brandwatch gives you whatever you expects from any social media monitoring software. The tool has no glitches or software issues. The only thing which may be a concern for you that the technical support team can be reached through calls only on weekdays on particular timings. So if facing an issue on weekends you have to wait till Monday.

Overall Feedback

With Brandwatch, you never miss any comments or mentions made about your brand by anyone anywhere on social media. It also offers email alerts. You are always updated about what is being spoken about your brand on the web. Brandwatch is so reliable and trustworthy software that many big brands like dell and espn are right now using it for their monitoring. The customer service team provides you assistance for any queries you have. Well suited for any kind of business companies.

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