Bornevia

Bornevia is a web based help desk software which also provides you the live chat feature with your customers. For small and medium-sized companies, it is indeed one of the most efficient and excellent CRM application tool. The technical support team of Bornevia is very quick and responsive. Whenever I have any kind of problems regarding Bornevia, the support team is always there to assist me and my company. The other plus point of this tool is that it is a mobile friendly application. The reasonable price is also a point which attracts me towards Bornevia. The features and facilities provided by the Bornevia team are actually worth the cost.

From my experience, I would say that the software is too simple and because of it's such a simple interface, many important and latest features are unavailable in Bornevia. Without any doubt, they keep on adding more elements with time, but it still lacks many necessary features in it that are usually present in it's competitive IT helpdesk software. I hope they will be adding more features in the near future because that is must to keep the software updated and up to the mark. Other than the above-mentioned points, I found that the software is very good and worth the price.

Bornevia is a tool which provides services across the world which is a very good point. Since we have started using Bornevia, the profitability of our customer support group has very much improved. Now our customers are more satisfied by our support availed than before. Overall, Bornevia is a very candid tool that comes at a very affordable price. The facilities provided by them, the technical support team, etc. are really good. This software is an apt one for any kind of company may it be a large, medium or a large sized company.