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Home Reviews on BigTime Very user friendly and valuable for Quickbooks users
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BigTime

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.33
  • 9 Reviews

RANKINGS & RATINGS

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  • 8.3
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ABOUT BigTime

BigTime helps professional services organizations operate more effectively so they can better plan, manage, and get paid for client work. Our award-winning Professional Services Automation (PSA) software enables better project, finance, and resource management backed by robust analytics and reporting.

Thousands of professional services businesses use BigTime to deliver exceptional results for their customers, ensure teams are able to focus on the work that truly matters, and operate their businesses efficiently.

See how BigTime can move your business forward. Visit bigtime.net and book a demo today.

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Ryan Arnfinson

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  • CrowdReviews.com member since Nov 2015
  • Toronto, Canada Area

Review Distribution (744)

  • Excellent (280)
  • Very Good (361)
  • Average (87)
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Ryan Arnfinson

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Very user friendly and valuable for Quickbooks users

Reviewed on April 17, 2022

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This reviewer was offered an incentive for completing this review.

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What was the best part about using BigTime?

I really like the clean, modern design of the account user interface, and the visual overview on the main page upon initially logging in which states your billability, invoicing, time sheets, as well as reviews and approvals. The tools are all very user friendly in regards to tracking your time and expense management, billing and invoicing and project management. The time tracking can be customized to suit your industry. Invoicing features styles, adjustable rates and billing formats. There are many reports which can be customized and you can export to PDF and Excel spreadsheets. There are native apps available for iPhone and Android making it completely accessible from almost any device. It's based in the cloud so you can also access it from any device that you have an internet connection. And anything populated in Quickbooks can be pushed to the software which is a big time saver. It integrates with both Quickbooks Online and the regular Quickbooks software. There are roles and permissions as admin you can utilize for your team.

What would you change about your experience with BigTime?

The time tracking like a bit more of a manual process than I'd like. While it's useful and customizable I believe there could be more automation present such as in other time tracking software currently available. Unless I am mistaken, I don't believe there is OCR scanning technology which allows you to scan receipts and upload them automatically. I also wish there more integrations possible so this could act as more of a central hub beyond the current purposes. Customer relationship management tools, project and task management tools, and others for example. All of these features would be a way to make this very good software into a great one.

Overall Feedback

There is no doubt this software is a big time saver compared to doing things the old fashioned, manual way. You could certainly bill more hours, optimize with more efficiency and productivity and increase your bottom line because of it. But there are features in other time tracking and expense softwares which make them standout even more in my opinion. Such as desktop screen capture and keylog tracking, GPS based time tracking, OCR scanning, offline caching and others. Though for people who use Quickbooks or Quickbooks Online there is no doubt this is a step in the right direction.

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