Avaya IP Office

Avaya IP Office Platform is a popular and widely used PBX software that is known for simplicity and powerful features. One great benefit of Avaya is the centralization and collaboration approaches. Departments and facilities can be integrated easily into one single system through Avaya. Avaya IP office has a good flexibility since it can work with existing partner systems. Avaya supports various technologies like POTS, T1, SIP and more

Some customers report that updates might fix an issue and create a new problem. The units sold with Avaya does not have the power cord which can be annoying for users. Users complaints that customers service are not easy to catch up and the complexity of the companies website. The Avaya's website does not include a lot of learning material and resources like FAQ and video tutorials.

Avaya System features very good video and instant messaging features and the one-X communicator is a single interface for all communications. I would recommend Avaya IP Office for businesses and organizations who rely a lot on collaboration. Avaya system can support for 2000 users at once seamlessly. The customer support's and help is not as good as it should be as many customers have mentioned. Avaya exceeds other competitors like CISCO, NEXTIVA, and ESI with the number of allowed users.