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Atera

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.76
  • 17 Reviews

RANKINGS & RATINGS

RANK
  • 59.3
    IT Management Software
    1 / 280
  • 58.5
    Professional Service Automatio..
    1 / 80

ABOUT Atera

Atera is the only All-in-One SaaS Based software for Managed Service Providers (MSPs), combining Remote Monitoring and Management (RMM), Professional Services Automation (PSA) and Remote Control. We believe that our customers shouldn't deal with complicated long obscure contracts & paying methods, nor pay per devices. At Atera, you pay per technician, and can manage unlimited servers and workstations.

We offer a free 30-day trial, so you can see for yourself.

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Sajid Khan

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Level1Contributor
  • CrowdReviews.com member since May 2016
  • Pakistan

Review Distribution (37)

  • Excellent (10)
  • Very Good (18)
  • Average (7)
  • Poor (2)
  • Terrible (0)
37Reviews
31Helpful votes
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Sajid Khan

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  • Level 1 Contributor
  • Point 37 reviews
  • Thumb 31 helpful votes
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best IT management software

Reviewed on June 2, 2023

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down

What was the best part about using Atera?

From my two years of experience using Atera, I have found it to be one of the best all in one SaaS solution. As a managed service provider, Atera was of great use for our IT support department and remote monitoring. The best thing about Atera is its amazing customer support which is available round the clock.

What would you change about your experience with Atera?

Even tough Atera is a great software for managing IT companies but there are a few features that need to be worked on. For example, the uptime monitoring feature is a bit slow compared to similar competitors. Other than that, assessment management is also a bit more complicated than it is supposed to be.

Overall Feedback

Overall, Atera is without any doubt one of the best software for IT companies that have very complex CRM and ERP related needs. If you are a medium sized company or even a huge enterprise, I can safely say that Atera will cater your needs under very competitive pricing compared to the market.

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