8x8

"Best part of 8x8 is that it integrates with other applications such as Salesforce, SugarCRM and Outlook. It also allows the user to include up to 50 conference call attendees .It also provides unlimited calling support for 35 countries. Another best part of 8x8 is that it allows the cell phone to use as office when connected to the internet. It allows for recording the calls It has also full redundant network."

"Advanced queuing options could have been more when compared with other competitors in the market. Also when it comes to help and support, chat support could have been better. I wish to have automated call distribution queues along with other features. From my perspective, ACD feature is important for any customer service management, "

"8x8, provides good business VoIP service plans and it provides unlimited calling to several countries other than the United States. It provides all the calling features needed for businesses, and it aso integrates with a large number of other application for client management. Even though some of the features of advance queuing option is missing, still I will recommend this as one of the good product available in the market"