Olive

I do have meeting with several business owners and professionals in a week so its difficult to manage them personally. I do have a big list of clients with the same name so its creates a lot of confusion before using Salesforce CRM. Now it allows me to manage all the information at a single click whether its about my clients or colleagues or about my service persons. It make the work more easy and effortless without anything to bother in the backend I can concentrate on the business deals.

I'm not comfortable in using it through my phone since it takes a lot of time to update and its not elegant when comes to designing part. They are excellent with the features but its hard to move from one screen to another since they aren't present at one place. They aren't the best with their support team.

It helps a lot for a small and big businesses in managing their resources but it might be a hard part when it comes to the pricing since it might not be affordable to startup or small businesses. They customer support is good but definitely they needs to enrich in their service quality.