Fitli

Very easy to navigate and very friendly customer service. Staff is always available when you have questions. :)

I don't have any complaints. Being a new business owner, fitli has helped make my business start up run smooth.

Excellent customer service.

The customer service has made it so easy and answered every question I have had. I am on the go a lot and don't have time for tedious scheduling. This has been user friendly for me.

The app has been a bit of a challenge for my clients.

Best decision I could have made when choosing my scheduling software

Easy interface to use. Very user friendly and easy to figure out on my own.

Would have liked an app for administrators - but it wasn't that big of a deal. Still easy.

Great experience from start to finish, and the customer service took it from good to great!

Fitli is a wonderful software solution for a small business like mine. Amazing customer services, very professional and responsive.

There is nothing that I like less about the software, I just think there are some features that need to be added, such as emails to clients, online waivers and other online forms to share with clients, and some more.

I work with Fitli for over 1.5 years now, and a big fan. Fitli is a very user friendly software for both clients and business owner.

Customer service is outstanding. I feel the software is easy to you, and my customers feel the same.

Would like it to integrate with Quickbooks.

NA

Fitli is easy to use as an admin. We only use it for class reservations and payment processing, but members agree it's very user friendly.

Would love to have an android app option. Would also like to be able to change the title/subject of messages sent from fitli.

NA

Appointment scheduling for yoga classes is very good.

App is not compatible with android users.

Excellent experience. Everyone has been super helpful.

Fitli has great customer service. There is always someone available to help me troubleshoot.

Some of my clients find it difficult to manage.

I am overall pleased with my fitli experience. It helps me tend to my administrative responsibilities with ease.

Lots of capabilities in one place ughhhh.

Some functions are confusing or limited.

Really enjoy it. I feel like I made a good decision by going with them.

The setup conversation I had made setup relatively easy. Customer service is easy to reach and helpful and far as the product will allow them to be. The flexibility for registration and cancellation windows is helpful.

*Would like the opportunity to blast text or email without have to set up a fake class. *Would like admin access from the app or at least the opportunity to view participant names for the class. *Would like the ability to rearrange class schedules without having to cancel and recreate classes. Although I have put that 8 is max capacity in my facility a new class defaults to 10. I have to reset it each time. *Stars are confusion. I have had multiple occasions where customers clicked a start thinking they were giving a good review (the equivalent of five stars). It's happened once in my studio and twice in the last studio I was employed. One client is older and did it three times in a row because she kept messing up. I had to have them rejected (and let the customer know) because her error reduced from five stars to four. *I messaged today wanting to create a credit package that I could apply to monthly auto renewal members. I have been sick a week and will be out on vacation. I am not willing to have them cancel and select a new package to give them a refund. That's frustrating for the customer.

NA