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Updated January 11, 2018
What is the minimum financial requirement for using the software?
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Updated September 2, 2016
What kind of support is provided with Docmosis? Do I have to pay extra for it?
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September 2, 2016
Docmosis products and the cloud service also include access to Support. Support is provided via email.
Because support requests often involve attachments of Microsoft Word Documents, PDFs and/or ZIP files you should add [email protected] to your safe senders list to be sure replies aren't being caught in junk/spam filters.
Usually a full description of Template and Data and Environment are needed to reproduce a problem. If Templates and Data are commercially sensitive then providing a desensitized version that is cut down to just the problem being experienced will be most helpful.
(more)
Because support requests often involve attachments of Microsoft Word Documents, PDFs and/or ZIP files you should add [email protected] to your safe senders list to be sure replies aren't being caught in junk/spam filters.
Usually a full description of Template and Data and Environment are needed to reproduce a problem. If Templates and Data are commercially sensitive then providing a desensitized version that is cut down to just the problem being experienced will be most helpful.
(more)