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Richard Riedel | Updated June 24, 2021
How is a "user" defined?
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Richard Riedel | June 24, 2021
Any person with a unique siterecording.com username and login is a user, Each user's action while logged on can be tracked and recorded for optimal performance and analysis. (more)
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Richard Riedel | Updated June 24, 2021
What is Site Recording?
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Richard Riedel | June 24, 2021
Site Recording is a website recording software that helps businesses gain valuable behavior insights into how visitors are interacting with your website to improve user experience. (more)
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Richard Riedel | Updated June 24, 2021
What is 500apps?
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Richard Riedel | June 24, 2021
500apps is an all-in-one suite of SaaS applications for growing businesses to run like a Fortune 500 company. Siterecording is part of the 500apps portfolio that provides best-in-class apps to help you go to the next level. (more)
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Richard Riedel | Updated June 24, 2021
Does Siterecording offer any uptime guarantee?
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Richard Riedel | June 24, 2021
Online stability is critical for any business. For that reason, Siterecording is hosted on Google and Amazon cloud to satisfy all demands and at every scale. We're pleased to announce that siterecording.com services are now backed up by a 99.99% uptime guarantee. (more)
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Richard Riedel | Updated June 24, 2021
Can I cancel or upgrade my subscription at any time?
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Richard Riedel | June 24, 2021
All siterecording.com subscribers pay as they go, and you can cancel at any time. There are no requirements for a long-term commitment. (more)
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Richard Riedel | Updated June 24, 2021
Will my subscription be renewed automatically?
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Richard Riedel | June 24, 2021
Yes, both monthly and annual subscriptions will be automatically renewed every month and year respectively unless there's a cancellation scenario. (more)
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Richard Riedel | Updated June 24, 2021
Who do I contact for additional questions?
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Richard Riedel | June 24, 2021
We always encourage you to ask all the questions you want to ensure we're right for you. Contact us at [email protected] or call us anytime for more information or to share your feedback. (more)
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Richard Riedel | Updated June 24, 2021
Is my and my users' data safe?
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Richard Riedel | June 24, 2021
Yes, your privacy is of the utmost importance to us! Your data is stored on a secure cloud-based server, protected by 128-bit encryption, and isn't shared with any third-party services. (more)