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Shop Controller FAQs
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Ask Shop Controller a Question
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votes
Updated August 29, 2016
We are looking for a auto repair software like yours, we want to make sure we are going to be well taken care of, how many clients do you folks have?
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Hyla Leah Stanton, Regional Client Manager | August 29, 2016
Thank you for contacting ShopController, we take pride in assisting our customers with personalized service. When you contact ShopController you will never be caught in a call queue, and there aren't time delayed work orders when you require support from ShopController. In fact, Carfax gave us an outstanding 95% approval rating for our support/training service. If you would like a demonstration of our software, please give us a call at (800) 898-2038, or feel free to request your demo on www.shopcontroller.com. We forward to speaking with you and hope you have a great day. (more)
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votes
Updated January 26, 2018
What kind of pricing structure does Shop Controller have? Is there a minimum contract we need to sign?
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Hyla Leah Stanton, Regional Client Manager | January 26, 2018
We don't use contracts here at ShopController, in fact, we have been around since the early 90's and have loyal customers that have been with us from the very start. Our customers stay with us because they like having a program that is tailored to their business model, and personalized customer service every call. (more)
April 25, 2016
Good Morning and thank you for contacting ShopController. To answer your question, we have several different, noncontract based subscription packages. Please feel free to give me a call directly so I can review with you what your needs are and how many users will be needed on the system to find the pricing that best suits your needs. My name is Hyla, and I can be reached at (800) 898-2038 Ext 200. I look forward to speaking with you and hope you have a great day. (more)
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Updated January 26, 2018
Do you offer any form of customization in the software?
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Hyla Leah Stanton, Regional Client Manager | January 26, 2018
Yes, we do have a customizable solution and can create custom work for your software. Please give us a call for a demo of ShopController. Our number is 480-898-0100 and I can schedule an online demonstration for you that will take 30 minutes or less.
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votes
Updated December 26, 2017
We're currently considering a few different options; what sets Shop Controller apart from others?
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0
votes
Updated January 26, 2018
Do we get future versions of the software, or do upgrades cost extra?
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Hyla Leah Stanton, Regional Client Manager | January 26, 2018
We offer updates to our current users of ShopController V10 at no additional cost. (more)