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NetBase

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.29
  • 7 Reviews

RANKINGS & RATINGS

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  • 50.9
    Social Media Monitoring Softwa..
    8 / 117
  • 47.9
    Social Media Management Softwa..
    28 / 434

ABOUT NetBase

NetBase is a social media analytics platform that analyzes real-time and historical information on the internet. It uses proprietary Natural Language Processing along with machine learning to extract true meaning and sentiment from online conversations. Use cases include brand management, campaign tracking, crisis management, customer care, competitive intelligence, category analysis, product innovation.

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Stefan Djokic

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Level1Contributor
  • CrowdReviews.com member since Mar 2016
  • Serbia

Review Distribution (415)

  • Excellent (302)
  • Very Good (97)
  • Average (11)
  • Poor (1)
  • Terrible (4)
415Reviews
228Helpful votes
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Stefan Djokic

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  • Level 1 Contributor
  • Point 415 reviews
  • Thumb 228 helpful votes
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Reviewed on May 17, 2022

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This reviewer was offered an incentive for completing this review.

Down

What was the best part about using NetBase?

NetBase is one of the most amazing social media monitoring and analysis platforms out there! It features a lot of goodies that are pretty much good for any type of business - start ups, enterprises, large companies... you name it. They manage brands with ease, they help you bring in innovations, and they're definitely amazing at providing good quality reports!

What would you change about your experience with NetBase?

Unfortunately, NetBase is something you simply cannot use (to its full extent) without another platform, because at certain times, the search results show only the most obvious things. Either way, the user interface is astonishing, but it can be a bit too difficult to get used to, since it features so many options.

Overall Feedback

What's not to like about NetBase? Once you purchase this, you get to control quite a powerful piece of software, which is pretty amazing for social media analytics. They're definitely a reliable group of people, and since I honestly think NetBase is a pretty affordable set of solutions, this platform is something you must check out!

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