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CX Group

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.50
  • 6 Reviews

RANKINGS & RATINGS

RANK
  • 38.9
    Customer Experience Software
    16 / 178
  • -0.1
    Customer Satisfaction Software
    48 / 101

ABOUT CX Group

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Ramkumar T

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Level1Contributor
  • CrowdReviews.com member since Mar 2016
  • Coimbatore Area, India

Review Distribution (321)

  • Excellent (151)
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  • Average (29)
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321Reviews
221Helpful votes
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Ramkumar T

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  • Level 1 Contributor
  • Point 321 reviews
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A multi channel feedback management solution

Reviewed on May 10, 2022

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down

What was the best part about using CX Group?

CX group provides you with great features that allows the users to feel that they get what they pay for and it is also considered to be a one stop hub which has all the features that a user needs under one page and the components are all available making it simple for the user.

What would you change about your experience with CX Group?

The tool works pretty simple based on the input from the customers and they are successful when you are transferring the information outside the organisation but when it comes to the internal procedures or sharing the information within the organisation then it appears to be painful which is not good.

Overall Feedback

CX Group is a customer engagement platform that allows the users to feel that they help the business by getting the inputs from the user and then react the way as per the specification of the user so that they get the best product around with all the features covered.

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