CloudSocial Technologies

CloudSocial is a cloud-based platform that makes managing your social media accounts easier and more efficient than ever. With CloudSocial, you can respond quickly to real-time customer feedback, analyze and monitor trends in customer sentiment, listen carefully for key words and generally find ways to improve the reach of your business via various social media channels. The most important part about it is that it's a single unified interface for managing all your social media platforms in one place which saves valuable time and resources.
Key functionalities of CloudSocial:
•Publish - Ability to instantly post across individual social media profiles/pages or schedule posts by day, week and month on multiple social media channels.
•Listen - Want to keep ahead of the game? Keeping track of your business on social media is important and we can help! Social Media Listening allows you to stay updated by tracking any keywords that are relevant to your business, industry and target audience.
•Omnibox - Reply to your audience's messages, tweets and posts directly through a unified console. With collaborative workflows and multiple filters including in mention keyword search to focus on the most relevant messages in your inbox.
•Analytics - All key social media metrics by channel and team performance as well as right down to what each individual is doing. Sentiment analysis not only gives an algorithm based three-point scale but allows you to break it down even further into a nine-point scale, a tag cloud, a heat map and timeline graph.