Why Live Chat is the Best Customer Service..
As per Kissmetrics, more than 44% of online web surfers, precisely consumers like the idea of their questions getting answered …
As per Kissmetrics, more than 44% of online web surfers, precisely consumers like the idea of their questions getting answered …
The helpdesk is one of the integral parts of the business. This department caters to questions and problems of their …
Customers are the lifeblood of a business. They are the ones who are paying in order to keep your operations …
There is no business nowadays that does not need help desk software if it wants to make it big in …
In a time when a lot of businesses maximize the use of technology to upgrade their transaction and processes, its …
Gone were the days when we were used to doing things the hard way. In almost every processes we engage …
Automating IT request processes is very important to a number of business today. It cuts the time of manually processing …
Help desk ticket management software plays a huge role in designating IT repair and customer service roles. Automation of tasks …
Having help desk software greatly helps businesses in designating tasks to different IT personnel. More often than not, complaints and …
Using an online help desk tool makes dealing with customers a breeze. The previous methods of using emails and spreadsheets …
Every business deals with customers, it wouldn’t be a business if it didn’t. And customers, surprisingly, always have complaints and …
If you’re running a small business, you often may feel overwhelmed with the numerous things you keep track with. You …
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