The contact center industry has undergone groundbreaking transformations in the past few years. Ever-changing customer behavior and expectations have pushed …
Salesforce has turned out to be one of the most interesting cloud platforms of our age. Its applications are widespread …
Everyone loves summer. Except for employers. Of course, they like taking summer vacations, but what about their business? What happens …
Me? A procrastinator? I’ll prove you wrong someday. Just you wait and see. I am not a procrastinator. I just …
What is Resilience? And specifically, what is IT Resilience? The process in which a corporate adapts the face of adversity, …
Key Performance Indicators (KPIs) are critical metrics used by CEOs and managers to assess the state of their company …
Every restaurant has the heart to give the best service to their customers that is why they keep on investing …
Business is all about profit and profit depends upon sales and more sales. Businessmen uses different tactics and strategies to …
In an ever-changing digital business environment, the necessity for collaboration between organizational departments has never been greater. Business success is …
Information plays a crucial role in every decision-making no matter what it is about, and the same is true in …
The past decade has seen huge changes in the way that much of the business world operates. Together with more …
Business Intelligence transformed the way we do business, but there is still unleashed potential within it. We are analyzing only a …
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