Home Healthcare Software
Published January 07th, 2017 by

5 Steps on How to Select a Home Healthcare Software

5 Steps on How to Select a Home Healthcare Software

Home healthcare software is a tool used to store, retrieve, and share information, knowledge, and any data regarding home health care to aid in decision-making and communication. It is under the technology of Healthcare Information.

This software is used by companies or agencies that provide health care to patients in their homes. Some government agencies also use this to monitor the payments of clients. Many people prefer to use a home healthcare agency because they are cheaper than hospitals but just as effective. There are illnesses, of course, that still need to be addressed in the hospitals, but for injuries and diseases that can be handled by home health care providers, this is what they prefer.

Because home health care is a booming business, there are many home health care applications available in the market. Here are some steps to help you in choosing the best one for your business.

Step 1: Assessing Your Agency’s Needs

For healthcare providers, the first thing to do is to assess the condition of the patients. This is to know what procedures they should do to help the patient. This is the same for selecting a software. You need to establish what you need so it will be easier to compare the features offered by the software.

Let’s look at some of the most prominent features of this software so you can compare it to your agency’s current needs:

  1. Compliance with Health Insurance Portability and Accountability Act is a legislation in the United States that ensures the privacy and protection of any medical information. All healthcare providers should comply with this. The software will ensure that all information regarding patients and their treatments will comply with the HIPAA. Software service providers will also ensure that all information have a plan and a back for their storage. Some software will handle the IT work, so the healthcare agency doesnot have to. If you want a service provider that will take care of your IT needs, check software reviews at
  1. Portal for physicians. This is where the doctors can log in to review the care given to their patients. With this, orders can also be signed in real time. Nurses or other healthcare providers wouldn’t need to look all over for the doctor just to sign the doctor’s orders. This will save time and effort for everyone, and patient care will be handled immediately. This will also allow doctors to check in with their patients even if they are not at the bedside.
  1. Database of all drugs used. Some software offers the integration of a drug database into the system. This will allow for the easier search of any drugs and their interactions. Some software offers a large offering of drug information and everything is up to date. So if there are new medications you haven’t heard of, you can check it with the database. You would also be able to check their interactions with other drugs the patient is currently taking.
  1. Both government and privately owned home healthcare services use this software to make the billing more efficient and effective. It will help billing staffs know which claims are ready to be submitted and which ones are still being processed. This would make the billing faster and automated.
  1. Real time. This software offers real-time alerts so you will immediately know when your patients need you. You would be able to respond immediately and save a lot of lives. The real-time alerting system is made possible by software that usescloud-based
  1. Electronic signatures. This software allows for electronic signatures to be recognized. This will save your agency in money because there will be less need for paper. It would also be more environmentally friendly. If you are worried about your safety when it comes to electronic signatures, you can check out this article about keeping your signature safe from identity theft.

Check out this article for other features of home healthcare software that was not mentioned above.

Step 2: Research

Now that you have your list of what you need the software for, we can now move on to making a list of possible service providers that you can use. You can have a look at check out some of the best home healthcare tools available in the market. Once you have a list of possible software, let’s proceed to grade each one of them. Here are some questions you might want to ask each service provider:

  1. What are the top features that your software is offering? How is it different from other service providers? Is it better than theirs? If yes, how is it better? These are some of the questions you could ask the service provider. This information can also be found on the software’s website, although it would be better to ask their customer representative to have a better grasp on what they are really offering.
  1. How easy is the software to customize? Will we need to hire an IT expert to customize the interface or can we do it on our own? How can we integrate the regulatory requirements to the system? It would be easier if you could customize the software on your own rather than relying on professional help, but if the service provider is offering it for free, then that would be alright.
  1. What are the server options that you are offering? Is on-premise available? Is your software cloud-based? The type of server you should get will depend on what you will need. But cloud-based servers are better since it will offer remote functionality.
  1. How much is the initial payment? What will it cover? How much is the monthly subscription rate? Or is buying the software and its licenses allowed? Are there hidden charges? The last question might not be answered by the company since if there are any hidden fees, they would try to hide it, sowe will tackle that in the next step. Will the rates go up after a certain amount of time? If yes, by how much? Are there fees when we decide to change software?
  1. How easy is the software to use? Imagine someone who has no background with this kind of software, will the application be easy to use for them? Or special training and seminars will be needed?

Check out Tips for Choosing a Software for your Home Healthcare Agency to have an idea on what other questions you should ask the service provider.

Step 3: Look for Reviews and References

After asking the questions mentioned above, you probably have a shortlist of your top software choices. Let’s take the top three or top five and ask them some references whom we can ask some questions. That would include the hidden fees that were mentioned above. If the company won’t answer this, then we will ask their clients.

Asking the clients about what they think of the service provider will give you a more honest and truthful view of the company. Most of the time, the company will paint their products in bright colors that you are not sure if they are really showing the real thing. At least with real users, you will have an idea on how the software really is.

After asking for references, you can then proceed to readingreviews of home healthcare software, which can be found on review sites on the internet. You can find more users from review sites, and it will help you make a decision.

Step 4: Demo Version

Now that you have done your research and read the reviews, you should have your top two software. The next step would be to ask these service providers if they offer a trial version of their software. You need to do this so you can find out on your own if what the company’s saying is true and if the reviews are truthful.

The demo version will also help you gauge how easy the software is to use and if it can be easily integrated into your workplace. Most often, service providers that offer trial versions are better because they are not afraid to show their product to customers even if money has not yet been exchanged. You can’t help but think that those who insist on you paying upfront for the software are hiding something.

Think of the trial version as a test run and the final test for the software so you can be sure that you are really making the right decision.

Step 5: Training

You have finally chosen your home healthcare software. Congratulations! The next and final step is to have training on how to use the software. Even though the application might be easy to use, you still have to conduct training on how to properly use it. You could ask your service provider to provide the training so they really know what they are talking about.

Those are the steps to selecting a homehealthcare software. Hopefully, it will help you in finding the best one for your business.

Looking for a home healthcare software? Head on to to check out reviews and rankings of other users.

Keith Moore

Keith Moore has worked with several leading Android development agencies to build customized mobile apps enabling businesses to extend the use of their services to smart phones and mobile devices.

Our rankings are completely independent, transparent, and community driven; they are based on user reviews and client sentiment. These home healthcare software companies had to earn their way up and didn't just pay their way up.

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