Published June 08th, 2016 by

5 Helpful Business VoIP Software Every Online Entrepreneur Must Know

5 Helpful Business VoIP Software Every Online Entrepreneur Must KnowAre you interested in using Voice over Internet Protocol (VoIP) for your business? It is among the most commonly used software by businessmen these days as it makes the operation much smoother. Thus, if your business isn’t using it yet, you better think about giving it a try. Check whether it is really something that will be beneficial to your company. Once you decide that it will be helpful, it is a must to get to know the best business VoIP tools and weigh which among them is the one that your business needs.

What is VoIP?

Before deciding to check out the different kinds of VoIP software available today, it is a must to understand what VoIP is. Knowing what VoIP stands for is not enough. You must go deeper than that. You must understand what it is, how it works and how it can help you. In short, you must understand its entire system.

Business VoIP tools a category of software and hardware used by many businesses for the delivery of multimedia sessions and voice communications via internet protocol, such as the internet. It is the improved version of residential VoIP services. When we say improved, it means it comes with better and more features that are specifically designed to support business operation. According to Webopedia, it lets the company executives and employees use the internet as the medium used for transmitting calls by sending voice data in packets using internet protocol instead of the standard circuit transmission that most people are used to. It makes making calls from your computer to traditional land-lines, or vice-versa, possible.

How can VoIP be a helpful instrument toward business success?

Business VoIP is not just a fancy toy for businesses. They are the real deal. They offer a lot of advantages. Aside from that, it helps businesses get return on investment (ROI) faster according to a study published in Dialogic. No wonder why they are now becoming the standard in the corporate world. You can check reviews on the best business VoIP tools to assess how they are going to help your business. However, for now, below are some of the advantages of VoIP that a business will enjoy:

  • Location Independent

Even when you are out-of-town, VoIP makes it possible for you to continue making and receiving calls as if you are in your office. Remember that all you need is internet for you to access your “phone.” Once you have internet connection, you can definitely enjoy the perks of VoIP. This means that you can continue operating your business wherever you are.

  • Big Cost Savings

It helps businesses to minimize cost considering the fact that it is a lot cheaper compared to traditional land-line and mobile phone technologies. In fact, one can make international call without spending a huge amount of money just by using VoIP.

  • Multi-Functional

VoIP offers more than just making and receiving voice calls. It is also possible to conduct a video conference using this tool. You no longer have to worry about not being able to attend company meetings when you are away for a vacation. Aside from this, there are still so many features that you will definitely love about the business VoIP service.

There are still so many advantages in using the VoIP business phone service. You will be able to unlock more of these once you have already experienced using it firsthand. If you are interested in checking out some of the best business VoIP tools, this article will list five VoIPs that every business should know about.

RingCentral Office

RingCentral is a popular VoIP service provider. It is loved by many businesses due to the fact that it is among the few VoIP services that offer multiple features. It usually gets high rating on the best business VoIP tools reviews given by the clients. Among the features it offers are the following:

  1. Call Routing
  2. Call Recording
  3. Voicemail Transcription
  4. A maximum of 1,000 persons in a group call
  5. Software Phone
  6. SMS Messaging
  7. Toll-Free Option
  8. SIP Phone Support
  9. E911 Service
  10. Portability

Many clients praise this VoIP service because it continues to get better with patches compared to most of its competitors. They are in awe as to the flexibility it provides. They also love the fact that it has solved most of their corporate problems. Medium and large clients love how they get significant NPS increase – totally gives them a VIP feel. The product itself is worthy of what they are paying for. Up to this day, it continues to grow its market. More and more businessmen are choosing to subscribe to RingCentral. According to a study about RingCentral, 9 out of 10 RingCentral users are happy with the service they are getting from the RingCentral’s Customer Support Team. This means that it is not just the product, but also the customer service that boosts their customer satisfaction.

Cisco Unified Communications Manager

Cisco has been one of the major players in the field of Unified Communications (UC) and networking. Due to its highly satisfactory service, it has earned a reputation in the VoIP world. It has always capitalized in market research and business development to make sure that they continue to produce outstanding performance and results. Among its strategies is acquiring companies that they know will help them increase their reach when it comes to communications.

Its service is slightly more expensive compared to other business VoIP providers, but clients do not complain considering that they are getting excellent service. Both newbies and advanced users love the system because it is very easy to install and use. It is user-friendly. Unlike other systems, one can easily learn how to use it on their own.

Among the most loved features of Cisco are the following:

  1. Dial-via-Office (DVO) optimization settings for toll reduction
  2. Time-off day access
  3. SIP URI dialing
  4. Midcall Enterprise Feature Support Using DTMF
  5. Manual handoff of calls on a dual-mode phone
  6. Direct connection from Cisco to mobile clients without proxy server

The things above are just a few of the many features to look forward from using Cisco. If you want to be one of their happy clients, you may choose to subscribe to them. If you are not sure whether it is what your company needs, you may give their free trial a shot.

Avaya IP Office

Avaya is very popular among small businesses. It is one of the first major players in the VoIP world. It usually gets included in the list or reviews on the best business VoIP tools. They are well-known for their world-class, high quality business class VoIP solutions. Aside from their great service, they are also well-loved due to their affordability. They truly help businesses, small or large, minimize their operation cost. Among the advantages you get when you choose Avaya are the following:

  1. Great Flexibility

This system would be a great choice if you want to replace your current system, use IP office as a key system or even run as PBX. It is highly compatible with legacy equipment. It also works great with a partner system. Therefore, you do not have to worry even when you have an existing system!

  1. Broad Based Technology

Utilizing CO trunks and more is among its key points. It can integrate with any carrier hands off to your business. It can get your interface start working even without the help of a third party.

  1. Centralization

You have the choice to have a single phone system for all your facilities. Its centralization feature is what will help you cut down your company’s telecom costs.


Vonage is one of the long-standing business VoIP tools. It is great for local, long-distance and even international calls. Its reliability has already been tested and proven for a long time. Many subscribers are very happy about the service they are getting from this service provider. It has specialized in residentials’ and small businesses’ needs. However, there are also medium and large companies who prefer Vonage over other VoIP providers. Here are some of the things that clients love about Vonage:

  1. Available toll-free numbers
  2. Simple setup
  3. Enhanced 911 support
  4. Clear call quality
  5. Helpful support is one of the widely used VoIP systems these days. According to, scored high when it comes to overall user rating. Its features and its customer service are among its best key points. It is also among the reliable VoIP tools that businesses can rely on when it comes to boosting and improving their company operation flow.

There are still a lot of reliable VoIP providers you can choose from. Checking reliable business VoIP tool reviews will help you determine which one will suit your business the most. Remember that you will lose nothing by double-checking something before making a big decision that will affect your company. Check’s list of best business VoIP tools and get to know more varieties of VoIP system. After that, decide which one really fits your needs. Feel free to discuss any VoIP system you want to introduce and recommend to other readers on the comment section below.

Keith Moore

Keith Moore has worked with several leading Android development agencies to build customized mobile apps enabling businesses to extend the use of their services to smart phones and mobile devices.

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