BigContacts

BigContacts is a web based CRM dedicated to small businesses that look for affordable and full-featured system. It integrates to QuickBooks online, Skype, 123ContactForm, to the email marketing platforms ActiveCampaign and MailChimp. BigContacts are now working to make an Email Inbox within their platform which be very useful feature. BigContacts can be good value to consider when choosing between available CRMs in the Market.

The customization of the user interface is way too limited. It has some User Experience issues that should be fixed like; the ability to delete an attached file to an email. Also you can't move the email window once it's opened. Modifying reports can little bit clunky. If you live in a different time zone than you would face delays to help requests. The system can freeze and run slow. Some reports that they have lost their contacts' data after deciding to switch to another competitor. Simply customer support didn't give away the required contact list.

30 days Free trial is available for everyone to test their product. Still BigContacts is good priced and it is affordable for small budget businesses. You can track your social media and update accordingly you make modifications. It is a cloud based solution that has a good mobile access. BigContacts is great value comparing other platforms.