BigContacts

They have a very good customer support that has quick response time. It is easy to learn and simple to use the basic functions. The CRM is fully customizable to fit your specific needs. It is cheap to purchase and good for someone who wants a basic CRM for lightweight jobs.

It does not have in-depth features for data analysis that companies look for. It has shallow reporting that cannot utilize the use of graphs and even pivot tables that are used for Excel functions. It also does not have room for adding the new features. The system can freeze up and be slow. When you want to change the product, your data may be lost, hoping they have fixed this issue.

Test the free trial and see if its captures the functions you are looking for. It is a very user friendly system that has some areas of improvement. During the trial period, you are able to make a sound decision. It is cost is reasonable, therefore no worries if you like it.