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BASED ON CLIENT REVIEWS
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Rank| Rank | Product Name | CROWD SCORE |
REVIEW STATUS |
VERIFIED | IDEAL FOR | Starting Price | Reporting and Analytics | User Friendly Dashboard | Employee Feedback Management | Customer Categorization | Email Survey Manager | MORE INFO |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
 1
|
FRESHDESKUnverified.No Client Reviews. |
56.3
|
|
 |
Small, Mid-Sized Business, & Enterprises |
Medium |
 |
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|
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Freshdesk
311 California Street,
San Francisco, California
Freshdesk Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Freshdesk. To learn more about us and manage and complete your brand description, please click here.
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2
|
WALKMEUnverified.No Client Reviews. |
50.3
|
|
|
Small, Mid-Sized Business, & Enterprises |
Medium |
|
|||||
|
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WalkMe
22 4th St,
San Francisco, California
WalkMe Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of WalkMe. To learn more about us and manage and complete your brand description, please click here.
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 3
|
ZOHO SUPPORTUnverified.No Client Reviews. |
50.0
|
|
|
Small, Mid-Sized Business, & Enterprises |
Low |
|
|||||
|
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Zoho Support
4141 Hacienda Drive,
Pleasanton, California
Zoho Support Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Zoho Support. To learn more about us and manage and complete your brand description, please click here.
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 4
|
CONVERSOCIALUnverified.No Client Reviews. |
50.0
|
|
|
Small, Mid-Sized Business, & Enterprises |
Low |
|
|||||
|
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Conversocial
79 Madison Avenue,
New York, New York
Conversocial Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Conversocial. To learn more about us and manage and complete your brand description, please click here.
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|
5
|
TEAMSUPPORTUnverified.No Client Reviews. |
49.2
|
|
|
Small, Mid-Sized Business, & Enterprises |
Low |
|
|||||
|
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TeamSupport
8330 Lyndon B Johnson Fwy, Suite 1025,
Dallas, Texas
TeamSupport is customer service software designed for business to business customer support. Built-in collaboration tools, customer-focused features like the customer and contacts database, customer alerts, and Customer Distress Index, and innovative functionality including screen and video sharing and visual cus..
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|
6
|
SODASHUnverified.No Client Reviews. |
49.1
|
|
|
Mid-Sized Business |
Low |
|
|||||
|
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SoDash
SoDash Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of SoDash. To learn more about us and manage and complete your brand description, please click here.
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|
7
|
LIVEENGAGEUnverified.No Client Reviews. |
47.7
|
|
|
Small, Mid-Sized Business, & Enterprises |
Medium |
|
|||||
|
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LiveEngage
475 10th Avenue 5th Floor,
New York, New York
LiveEngage Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of LiveEngage. To learn more about us and manage and complete your brand description, please click here.
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|
8
|
CLICKTALEUnverified.No Client Reviews. |
46.3
|
|
|
Mid-Sized Business |
Low |
|
|||||
|
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ClickTale
ClickTale Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of ClickTale. To learn more about us and manage and complete your brand description, please click here.
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|
9
|
HAPPYFOXUnverified.No Client Reviews. |
45.7
|
|
|
Mid-Sized and Enterprises Business |
Low |
|
|||||
|
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HappyFox
24, Executive Park, Suite 230,
Irvine, California
HappyFox Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of HappyFox. To learn more about us and manage and complete your brand description, please click here.
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|
10
|
INTERCOMUnverified.No Client Reviews. |
45.6
|
|
|
Small and Mid-Sized Business |
Low |
|
|||||
|
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Intercom
98 Battery Street, Suite 402,
San Francisco, California
Intercom Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Intercom. To learn more about us and manage and complete your brand description, please click here.
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|
11
|
CLIENT HEARTBEATUnverified.No Client Reviews. |
45.5
|
|
|
Mid-Sized Business |
Low |
|
|||||
|
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Client Heartbeat
45 Brandl St,
Eight Mile Plains, QLD
Client Heartbeat Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Client Heartbeat. To learn more about us and manage and complete your brand description, please click here.
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12
|
SPARKCENTRAL CUSTOMER ENGAGEMENT PLATFORMUnverified.No Client Reviews. |
42.4
|
|
|
Mid-Sized Business |
Medium |
|
|||||
|
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Sparkcentral Customer Engagement Platform
650 California St, Suite 1850,
San Francisco, California
Sparkcentral Customer Engagement Platform Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Sparkcentral Customer Engagement Platform. To learn more about us and manage and complete your brand description, please click here.
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|
13
|
CONFIRMITUnverified.No Client Reviews. |
42.3
|
|
|
Mid-Sized Business |
Medium |
|
|||||
|
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ConfirmitNew York, New York
Confirmit Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Confirmit. To learn more about us and manage and complete your brand description, please click here.
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|
14
|
OPINIATORUnverified.No Client Reviews. |
41.7
|
|
|
Small and Mid-Sized Business |
Medium |
|
|||||
|
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Opiniator
11307 Northwest College Drive,
Portland, Oregon
Opiniator Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Opiniator. To learn more about us and manage and complete your brand description, please click here.
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|
15
|
PRODUCT 360Unverified.No Client Reviews. |
41.1
|
|
|
Mid-Sized Business |
Low |
|
|||||
|
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Product 360
Product 360 Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Product 360. To learn more about us and manage and complete your brand description, please click here.
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|
16
|
CX GROUPUnverified. |
40.0
|
|
|
Small and Mid-Sized Business |
Low |
|
|||||
|
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CX Group
2701 South Bayshore Drive, #303,
Miami, Florida
CX Group Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of CX Group. To learn more about us and manage and complete your brand description, please click here.
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|
17
|
AMITYUnverified.No Client Reviews. |
39.9
|
|
|
Mid-Sized Business |
Low |
|
|||||
|
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Amity
111 Richmond Street West, Suite 500,
Toronto, N/A
Amity Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Amity. To learn more about us and manage and complete your brand description, please click here.
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|
18
|
HEEDUSERUnverified.No Client Reviews. |
39.0
|
|
|
Mid-Sized Business |
Low |
|
|||||
|
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HeeduserBangalore, Karnataka
Heeduser Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Heeduser. To learn more about us and manage and complete your brand description, please click here.
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|
19
|
VERIFIED CREDIBLEUnverified.No Client Reviews. |
38.6
|
|
|
Mid-Sized Business |
Medium |
|
|||||
|
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Verified Credible
8308 Summer Grove Road,
Tampa, Florida
Verified Credible Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Verified Credible. To learn more about us and manage and complete your brand description, please click here.
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|
20
|
FEEDBACK LITEUnverified.No Client Reviews. |
36.1
|
|
|
Mid-Sized Business |
Low |
|
|||||
|
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Feedback Lite
Feedback Lite Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Feedback Lite. To learn more about us and manage and complete your brand description, please click here.
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|
21
|
RESPONSETEK:CEMUnverified.No Client Reviews. |
35.6
|
|
|
Mid-Sized Business |
Medium |
|
|||||
|
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ResponseTek:CEM
409 Granville St,
Vancouver, British Columbia
ResponseTek:CEM Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of ResponseTek:CEM. To learn more about us and manage and complete your brand description, please click here.
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|
22
|
HULLUnverified.No Client Reviews. |
34.8
|
|
|
Small and Mid-Sized Business |
Low |
|
|||||
|
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Hull
Hull Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Hull. To learn more about us and manage and complete your brand description, please click here.
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|
23
|
INSITEZUnverified.No Client Reviews. |
32.0
|
|
|
Small and Mid-Sized Business |
Medium |
|
|||||
|
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Insitez
Insitez Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Insitez. To learn more about us and manage and complete your brand description, please click here.
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|
24
|
KNOW'N'ACTUnverified.No Client Reviews. |
28.5
|
|
|
Mid-Sized Business |
Low |
|
|||||
|
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know'N'actBellevue, Washington
know'N'act Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of know'N'act. To learn more about us and manage and complete your brand description, please click here.
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|
25
|
RHOMBUSUnverified.No Client Reviews. |
26.3
|
|
|
Small and Mid-Sized Business |
Low |
|
|||||
|
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Rhombus
8600 16th Street, Suite 813,
Silver Spring, Maryland
Rhombus Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Rhombus. To learn more about us and manage and complete your brand description, please click here.
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|
26
|
KAYAKOUnverified.No Client Reviews. |
16.1
|
|
|
Small, Mid-Sized Business, & Enterprises |
Medium |
|
|||||
|
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Kayako
20 Ropemaker St, London,
London
Kayako is the unified customer service platform. With Kayako, customer-obsessed businesses get better at delivering an effortless customer service experience. Unlike traditional helpdesks, Kayako unifies your channels, customer information and team - so you work better together to truly un..
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|
27
|
LIVE AGENT HELPDESKUnverified.No Reviews. |
14.1
|
|
|
Small, Mid-Sized Business, & Enterprises |
Low |
|
|||||
|
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Live Agent Helpdesk
616 Corporate Way, Suite 2-3278,
Valley Cottage, New York
LiveAgent boasts the fastest chat widget on the market and is the most reviewed and #1 rated live chat software for SMB in 2023. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service.
LiveAgent is a..
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|
28
|
INFOR CUSTOMER EXPERIENCE SUITEUnverified.No Reviews. |
12.9
|
|
|
Small, Mid-Sized Business, & Enterprises |
Low |
|
|||||
|
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Infor Customer Experience Suite
N/A,
N/A, N/A
Infor Customer Experience Suite Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Infor Customer Experience Suite. To learn more about us and manage and complete your brand description, please click here.
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|
29
|
MEDALLIA ENTERPRISEUnverified.No Reviews. |
11.4
|
|
|
Mid-Sized Business |
Medium |
|
|||||
|
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Medallia Enterprise
395 Page Mill Road,
Palo Alto, California
Medallia Enterprise Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Medallia Enterprise. To learn more about us and manage and complete your brand description, please click here.
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|
30
|
ZOHO SURVEYUnverified.No Client Reviews. |
10.7
|
|
|
Small and Mid-Sized Business |
Low |
|
|||||
|
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Zoho Survey
4141 Hacienda Drive,
Pleasanton, California
Zoho Survey Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Zoho Survey. To learn more about us and manage and complete your brand description, please click here.
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|
31
|
CONTACTWORLDUnverified.No Client Reviews. |
10.6
|
|
|
Mid-Sized Business |
Low |
|
|||||
|
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ContactWorld
Belvedere, Basing View,
Basingstoke, Hampshire
ContactWorld Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of ContactWorld. To learn more about us and manage and complete your brand description, please click here.
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|
32
|
BACKBASE ENGAGEUnverified.No Reviews. |
10.2
|
|
|
Mid-Sized Business |
Medium |
|
|||||
|
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Backbase Engage
635 Mariners Island Blvd Ste 200,
San Mateo, California
Backbase Engage Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Backbase Engage. To learn more about us and manage and complete your brand description, please click here.
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|
33
|
CINCOM SYNCHRONYUnverified.No Reviews. |
10.2
|
|
|
Mid-Sized Business |
Medium |
|
|||||
|
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Cincom Synchrony
55 Merchant St,
Cincinnati, Ohio
Cincom Synchrony Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Cincom Synchrony. To learn more about us and manage and complete your brand description, please click here.
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|
34
|
CLARABRIDGE ENTERPRISEUnverified.No Reviews. |
9.7
|
|
|
Mid-Sized Business |
Low |
|
|||||
|
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Clarabridge Enterprise
11400 Commerce Park Drive Suite 500,
Reston, Virginia
Clarabridge Enterprise Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Clarabridge Enterprise. To learn more about us and manage and complete your brand description, please click here.
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|
35
|
SATMETRIXUnverified.No Reviews. |
9.3
|
|
|
Small and Mid-Sized Business |
Low |
|
|||||
|
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SATMETRIX
3 Twin Dolphin Drive, Suite 225,
Redwood City, California
SATMETRIX Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of SATMETRIX. To learn more about us and manage and complete your brand description, please click here.
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|
36
|
USABILLAUnverified.No Reviews. |
9.1
|
|
|
Small and Mid-Sized Business |
Medium |
|
|||||
|
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Usabilla
Rokin 16,
Amsterdam, New Jersey
Usabilla Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Usabilla. To learn more about us and manage and complete your brand description, please click here.
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|
37
|
USERENGAGEUnverified.No Reviews. |
8.9
|
|
|
Mid-Sized Business |
Medium |
|
|||||
|
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UserEngage
Rokin 16,
Amsterdam, New Jersey
UserEngage Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of UserEngage. To learn more about us and manage and complete your brand description, please click here.
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|
38
|
PIMCOREUnverified.No Reviews. |
8.6
|
|
|
Small, Mid-Sized Business, & Enterprises |
Low |
|
|||||
|
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pimcore
Söllheimerstraße 16,
Salzburg, Salzburg
Pimcore is the leading open source platform for managing digital experiences used more than 80.000 times at leading enterprises around the globe. It is the consolidated platform for content, community and commerce applications across all customer touchpoints and integrates product in..
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|
39
|
TOTANGOUnverified.No Reviews. |
7.8
|
|
|
Mid-Sized Business |
Medium |
|
|||||
|
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TotangoSan Mateo, California
Totango Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Totango. To learn more about us and manage and complete your brand description, please click here.
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|
40
|
USERLIKE LIVE CHATUnverified.No Client Reviews. |
7.7
|
|
|
Mid-Sized Business |
Medium |
|
|||||
|
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Userlike Live ChatCologne, N/A
Live chat for website and messenger support. Be there when your customers need you the most.
Userlike unlocks the channels to your customers' hearts. Message your customers in real-time via your website, Facebook Messenger, or Telegram.
Your custo..
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|
41
|
GREENWICH AIMUnverified.No Reviews. |
6.5
|
|
|
Mid-Sized Business |
Medium |
|
|||||
|
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Greenwich AIM
Greenwich AIM Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Greenwich AIM. To learn more about us and manage and complete your brand description, please click here.
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|
42
|
MOXTRAUnverified.No Reviews. |
6.4
|
|
|
Small and Mid-Sized Business |
Low |
|
|||||
|
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Moxtra
1601 South De Anza Boulevard,
Cupertino, California
Moxtra Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Moxtra. To learn more about us and manage and complete your brand description, please click here.
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|
43
|
CUSTOMER LIFECYCLE MARKETINGUnverified.No Client Reviews. |
6.2
|
|
|
Mid-Sized Business |
Low |
|
|||||
|
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Customer Lifecycle Marketing
1 Virginia Avenue, Suite 201,
Indianapolis, Indiana
Customer Lifecycle Marketing Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Customer Lifecycle Marketing. To learn more about us and manage and complete your brand description, please click here.
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|
44
|
TENEO PLATFORMUnverified.No Reviews. |
6.1
|
|
|
Enterprises Business |
Medium |
|
|||||
|
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Teneo Platform
Calàbria 169, 5ª Plta,
Barcelona, N/A
Artificial Solutions is the leading specialist in Natural Language Interaction (NLI). The company’s patented technology enables people to converse with applications and services running on computers, mobiles, wearables and other electronic devices in a humanlike, intelligent manner. Cal..
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45
|
ANTAVOUnverified.No Reviews. |
6.0
|
|
|
Enterprises Business |
High |
|
|||||
|
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Antavo
Cheapside 107,
London
Antavo is an Enterprise Loyalty Cloud, providing best-in-class technology to manage experience-based, paid, and lifestyle loyalty programs online, in-store, or on mobile. Antavo’s no-code, API-centric platform makes the loyalty program experience fully customizable and empowers loyalty and ma..
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|
46
|
FULLSTORYUnverified.No Reviews. |
5.9
|
|
|
Small, Mid-Sized Business, & Enterprises |
Medium |
|
|||||
|
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FullStory
120 Ottley Drive NE,
Atlanta, Georgia
FullStory is a digital experience intelligence platform for product development, marketing and customer support and success teams. Serving thousands of software-as-a-service (SaaS) and eCommerce companies worldwide, FullStory provides digital experience analytics, on-the-fly conversion funnels, advanced search capabilities, video-like r..
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|
47
|
FAQTAGENTUnverified.No Client Reviews. |
5.8
|
|
|
Small, Mid-Sized Business, & Enterprises |
Medium |
|
|||||
|
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faqtAgent
6 Stansted Courtyard,
Takeley, N/A
About Synthetix The web self-service and knowledge-base specialists. Synthetix was founded in 2001 and since then has become a leading innovator in creating multi-channel online customer service software. We believe that customer service across all customer ..
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|
48
|
APPCUESUnverified.No Reviews. |
5.6
|
|
|
Small and Mid-Sized Business |
Low |
|
|||||
|
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AppcuesCambridge, Massachusetts
Appcues Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Appcues. To learn more about us and manage and complete your brand description, please click here.
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|
49
|
EOSUnverified.No Client Reviews. |
4.8
|
|
|
Mid-Sized and Enterprises Business |
Low |
|
|||||
|
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EOS
9201 Corporate Blvd,
Rockville, Maryland
Ecrion is a US-based provider of CCM technology that focuses on serving the Insurance, Financial Services, Government, Retail, and Manufacturing industries. It has customers in North America, Latin America, Europe and Asia. Founded in 2002, the company’s succe..
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|
50
|
TOONIMOUnverified.No Client Reviews. |
4.5
|
|
|
Small and Mid-Sized Business |
Low |
|
|||||
|
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Toonimo
228 Park Avenue,
New York, New York
Toonimo Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of Toonimo. To learn more about us and manage and complete your brand description, please click here.
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